Design Your Employee Experience
Use Design Thinking and tools to develop HR processes. Learn alongside 2-4 other HR teams and learn to master design tools for improving employee experience.
Organizations have been exploiting human-centered service design methods to improve services for many years. Pioneering organizations also use similar methods to develop their internal processes.
Studies have identified a direct link between employee experience and customer experience – customer encounters are affected by how employees perceive their own work environment and management.
We want to help pioneer organizations to redefine their employee experience and redesign a chosen HR practice.
During the sessions, the instructors teach in English. The teams can work and have coaching in their preferred language in Finnish and English.
The program is designed for organizations’ HR teams. You can bring 3-5 team members.
The program can accommodate teams from a maximum of five organizations at a time.
Contents and Schedule
The program combines training and coaching. It consists of four workshops, the first of which lasts for a day and the rest for half a day each.
Workshops will be held every 2-3 weeks. Between workshops, your team will work on their own development projects in your workplace. A total of 2-3 days per participant should be reserved for this, depending on your organization´s development goal.
The two-week preparation period includes independent and group work
Workshops combining coaching and training will be held together with the teams from other organizations
Exercises are done as individual and group work during a period of 2-3 weeks