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Learning is a Lifelong Adventure
20.12.2019, Annamari Typpö
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Developing Agile Innovation Capabilities program gives you a 360-degree view on innovation and service design. It supports developing both innovative mindset and service design culture in your organization.
The goal of the program is to offer you practical tools and frameworks for designing new innovative products and services. Program will teach how to combine analytical and creative thinking in a systematic way for best results.
By completing the course you will gain better understanding of
The learning path consist of three online course, which are also available as stand-alone courses: Service Management, Design Thinking and Innovation Leadership.
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By completing the program, the participant will get Aalto EE Developing Agile Innovation Capabilities certificate. |
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This course provides a toolbox to better understand and analyze recent developments in service management. You will gain a good understanding of how to assess and optimize service quality as well as the future role of artificial intelligence in service, design effective service recovery measures, integrate customers and technology in service delivery, and develop hybrid offerings in business markets.
The course walks you through the human-centric process of Design Thinking and gives you the best tools for all phases. You will learn to combine analytical and creative thinking in a systematic way for the best end results in your business, gain a coherent understanding of this human-centric approach to innovation, its process and tools, receive the latest academic viewpoints as well as great many practical real-world examples and tacit knowledge on how best to apply it.
The central concept of this course is that Innovation Leadership is not just for start-ups. It is a mindset and a set of practices being adopted by small and large organizations to address today’s increasingly complex business problems. The course builds fundamentally on Lean Start-up methodologies and frameworks that highlight the three key concepts of a) systematic innovation, b) exploration vs. execution projects, and c) entrepreneurial management.
The program is targeted to business leaders and experts responsible for creating and growing new products or services and applying design thinking and innovation tools in development process.
The program consists of three modules focusing on Service Management, Design Thinking and Innovation Leadership. During the Design Thinking module, you are introduced a Design Thinking Workbook with practical tools and templates to be applied in real business challenges.
The duration of program is approximately 12–18 weeks when following the recommended 4–5 hours weekly study schedule.
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The program can be completed in 12 months.
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Schedule The program can be completed in 12 months.
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Recommended schedule: 2–3 hours per week, for 3–4 weeks
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Schedule Recommended schedule: 2–3 hours per week, for 3–4 weeks
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Recommended schedule: 2–3 hours per week, for 3–4 weeks.
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Schedule Recommended schedule: 2–3 hours per week, for 3–4 weeks.
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Recommended schedule: 2–3 hours per week, for 4–5 weeks
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Schedule Recommended schedule: 2–3 hours per week, for 4–5 weeks
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Recommended schedule: 2–3 hours per week, for 4–6 weeks.
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Schedule Recommended schedule: 2–3 hours per week, for 4–6 weeks.
Location Online learning environment. License for three (3) months starting from the order date.
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Recommended schedule: 4–5 hours per week, for 12–18 weeks
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Schedule Recommended schedule: 4–5 hours per week, for 12–18 weeks
Location Online learning environment. License for 18 weeks (4.5 months) starting from the order date.
This online course gives you a 360-degree view on innovation and service design. It supports developing both an innovative mindset and a service design culture in your organization. Course Language: English
Fee: € 690 (+ VAT) / person
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Autumn 2021
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Schedule Autumn 2021
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Fee: € 5,500 (+ VAT)
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October 19, 2020 – February 19, 2021
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Schedule October 19, 2020 – February 19, 2021
Location Helsinki, Finland
The program is held in Finnish. Liiketoimintaosaaminen visuaalisen viestinnän ammattilaisille on valmennusohjelma, joka lisää viestinnän ammattilaisten kykyä liiketoiminnan ja -kaupallistamisosaamisen osalta.
Fee: 6 500 € (+ VAT)
Recommended schedule: 2–3 hours per week for 4–5 weeks
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Schedule Recommended schedule: 2–3 hours per week for 4–5 weeks
Location Online learning environment. License for three (3) months starting from the order date.
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