Avenue Customer Portal

Terms of Use

Updated on June 26, 2018

Suomeksi

General

Avenue Customer Portal (”Avenue”) is a customer service portal of Aalto University Executive Education Oy (“Aalto EE”) including inter alia the following services:

  • Avenue Learning (online learning environment for programs),
  • Avenue ELearning (online courses) and
  • Avenue Alumni Center (service for former students).

By using the Avenue, the user (“User” or “You”) agrees to be bound by these terms and conditions (“Terms of Use”), as modified and placed on the Avenue at any time by Aalto EE. When you register as a User and accept these Terms of Use, Aalto EE grants you a limited, non-exclusive, non-transferable and revocable right to use the Avenue.

The service is available until further notice after registration. The service is also available to former students of Aalto University Executive Education (“Alumni Members”).

Data Privacy

Registering as a User and by using the Avenue you also agree to our Data Privacy Policy which is a part of these Terms of Use. The Data Privacy Policy shall apply to the use of the Avenue. Please read and accept our Privacy Policy prior to using the Avenue.

Use of the Avenue

Users may use the Avenue for review of their respective study attainment information including receiving of feedback related to their performance. Further the User has access to participation lists of the programs he/she is attending to as well as the information of his/her student or Alumni Member colleagues. The Users have also a possibility to share their professional profile and other personal information to other Users, as well as a possibility to limit the visibility of certain information on Avenue to other Users by changing the privacy settings.   

Avenue may also be used for studies via, for example:

  • attendance of online courses;
  • performing studies by utilizing the pedagogic material and/or performing assignments contained in the Avenue;
  • attending programs and/or academic discussions with colleagues on the course; team responsible for the program and/or educators;
  • reviewing the event information and educational material and saving the same for the User’s own purposes;
  • viewing (but not downloading) of video materials and
  • developing their own expertise by reading and saving for their own use articles and supplementary material from Leaders’ Insight.

Further, the Users may become Alumni Members and thus enroll in alumni events, join discussions in the alumni forum and view material that is distributed to Alumni Members and save such materials for their own use.

Obligations of the User

By registering as a User you agree to provide truthful and complete information to the Avenue. Providing misleading or false information is forbidden. Further, you agree to keep your personal information up to date.

Your user account is personal. You agree to choose a strong and secure password, keep your password secure and confidential and your user account in personal use only. You are personally liable (i) for your user account and any use of the Avenue; (ii) for any content you post to the Avenue and  (iii) for following the applicable law and these Terms of Use and iv) for any and all consequences thereof. In the event of misuse of your user account you agree to report to Aalto EE.

Further, you undertake not to directly or indirectly, (i) license, sell, lease, assign or otherwise transfer any of the contents on the Avenue, (ii) alter or permit a third party to alter any part of the contents of the Avenue nor to iii) disclose such material that due to its nature is clearly meant only for the distribution of the Users.

By submitting any content, information or feedback (“Material”) to the Avenue you agree that you own the Material and have a right to publish it. You agree to obtain any necessary consent, permission or license for submitting any Material when required by law.

Aalto EE reserves the right to monitor or remove any Material you or other Users have submitted to or through the Avenue. Due to our eventual inability to monitor or control all Material posted to or through the Avenue or privately posted through the Avenue, we are not responsible or liable for any Material any user submits to or through the Avenue.

Any use or reliance on any Material posted through the Avenue is at your own risk. We are not responsible for any truthfulness, completeness, accuracy or reliability of any Material posted through the Avenue by you or other Users or by the opinions it represents. We are in no circumstances liable for the Material or any damages or loss of any kind as a result of the use of any Material posted or made available through the Avenue.

You agree not to publish any unlawful, offensive or inappropriate Material through the Avenue. For example, you agree not to create a false identity to the Avenue or misrepresent your current or previous positions or qualifications. You also agree not to use or post anything that contains software viruses, worms, or any harmful code nor undertake any other unlawful or harmful actions.

You agree to respect the privacy of others when using the Avenue and posting content to the Avenue.

After the termination of your user account, Aalto EE reserves the right to delete any Material you have submitted to the Avenue. Some traces or copies of the information or content you have submitted to the Avenue may remain due to it being reposted or otherwise saved by other users of the Avenue.

Availability of and Amendments to the Avenue

Aalto EE reserves the right, in its sole discretion, to improve, correct and change the Avenue. During maintenance breaks or other times the Avenue might not be available for use. Aalto EE may also decide to discontinue the Avenue or any part thereof providing –unless unreasonable for Aalto EE considering the circumstances– a prior notice to you.

You agree that Aalto EE has no obligation to store, maintain or provide you a copy of any content or information that you or third parties provide unless required by applicable law or our Privacy Policy.

Third Party Links, Sites and Services

We may have links to third-party websites or resources that are not owned or controlled by Aalto EE You note and agree that Aalto EE is not responsible for their availability or accuracy nor the content, unless it may be required by applicable law. Third party links, sites and services have their own legal terms and privacy policies. You agree that clicking these links or using the third party sites or services is at your own links. Therefore you are recommended to familiarize yourself with their legal terms and privacy policies before accessing or using any third party links, sites and applications.

Restrictions

All data, content, information and materials that may be found at the Avenue, including, but not limited to User information, logins and passwords, images, illustrations, graphics, photographs, audio clips, video clips, text, artwork, software or HTML code (collectively “Content”) are protected by privacy, confidentiality, trademark, copyright and/or other intellectual property rights or licenses held by Aalto EE, its affiliates or third parties who have licensed such materials and content to be used at the Avenue.

The User acknowledges and accepts that use of the Avenue does not in grant any rights or licenses to use such intellectual property.  Especially, the User undertakes not to;

  • copy information of other Users nor create any registers of the same;
  • re-publish any of the educational material (e.g. lecture material, handouts, assignments, instructions and articles and descriptions of practical  cases protected by copyright and/or other intellectual property rights or licenses) outside of the Avenue
  • downloading and/or saving the videos even for the User’s own use.

Security

We use our reasonable efforts to guarantee the security of the Avenue. However, we cannot guarantee that unauthorized third parties will not be able to defeat our security measures. We ask you to inform us immediately of any unauthorized use of your user account or other security problems detected with the Avenue.

Termination of User Account

You may terminate your user account if you no longer wish to use the Avenue. After the termination you will no longer have access to the Avenue and your user account will be deleted.

Aalto EE reserves the right to terminate your user account and close it if a breach of the Terms of Use is indicated. You agree that after the termination of your user account, Aalto EE has no obligation to store, maintain or provide copies of any information or content you or others have provided, except what is required by applicable law and what is stated in the Privacy Policy.

No Warranty

You agree that the Avenue is offered on ”AS IS” and “AS AVAILABLE” basis. Aalto EE disclaims all warranties and conditions, whether express or implied, of merchantability or fitness for a particular purpose, or non-infringement.

Aalto EE disclaims all responsibility and liability for: (i) the availability, timeliness, completeness, accuracy, security or reliability of the Avenue or any of its content; (ii) any harm caused to your computer system or mobile system, loss of information or data or other harm resulting from your access to or use of the Avenue or any of its content; or (iii) deletion of data, failure to store or to transmit any content or communication. We cannot guarantee a failure free use of the Avenue or that the Avenue will fill your requirements.

Indemnity

You agree to indemnify and hold harmless Aalto EE against any third-party claims or liabilities arising out of either (i) your breach of these Terms of Use; (ii) your infringement or violation of any intellectual property rights or other third-party rights or (iii) misuse of your user account due to not taking reasonable care of protecting your username or password.

DISCLAIMERS AND LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AALTO EE AND/OR THE PERSONS OR ENTITIES AALTO EE WORKS WITH AND/OR THAT WORK FOR AALTO EE ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, INFORMATION, OPPORTUNITIES, REPUTATION, PROFITS OR REVENUES, BUSINESS INTERRUPTION, INCONVENIENCE, OR INABILITY TO USE THE AVENUE EVEN IF AALTO EE WOULD HAD BEEN NOTED OF THE POSSIBILITY OF SUCH DAMAGES. IN SOME JURISDICTIONS SOME LIMITATIONS OF LIABILITY CANNOT BE MADE, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. IN THAT CASE THE LIMITATION TO THE LIABILITY OF AALTO EE IS MADE TO THE GREATEST EXTENT THE LAW PERMITS.

Governing Law and Dispute Resolution

Except where prohibited by applicable law, you agree that Finnish law is the governing law of these Terms of Use without regard to its principles and rules on conflict of laws.

Any dispute, controversy or claim arising out of or relating to these Terms of Use or the access to or use of the Avenue shall be tried to be settled by means of negotiation. If the parties fail to resolve the dispute through negotiations, the dispute shall be settled in the District Court of Espoo in the first instance.

Our Contact Information

Aalto University Executive Education Oy (y-tunnus 0590964-3)
Mechelininkatu 3 C, 00100 Helsinki
Tel. +358 10 837 3700